Effective Date: December 6, 2021
Who We Are
HOW WE USE COLLECTED INFORMATION
ARCHway Institute may collect and use personal information from users for the following reasons:
- To run and operate our website
- To improve customer service/online requests for assistance:
Information you provide helps us respond to customer service requests and support needs more efficiently.
- To personalize user experience:
We may use information to understand how our users, as a group, use the services and resources provided on our website.
- To improve our website:
We may use feedback provided to improve our services.
- To process payments/donations:
We may use the information users provide about themselves when placing an order/making a donation only to provide service to that order/donation. We do not share this information with outside parties, except to the extent necessary to provide the service.
- To send emails:
We may use the email address to send user information and updates. It may also be used to respond to their inquiries, questions, or other requests.
WHAT INFORMATION WE COLLECT
When users post comments, request assistance, or submit payments, our site collects the data pertaining to the respective form, the user’s IP address, and browser user agent string to aid in spam detection.
Personal Identification Information
Our site may collect personal identification information from you in a number of ways, including, but not limited to, when you visit our site, fill out a form, make a donation or a purchase. Users may be asked for (as appropriate) name, email address, mailing address, and phone number. In addition, users who submit requests for assistance on our site, whether financial or otherwise, may also be asked for personal demographics, type of request, and reason for request. Users may, however, visit our website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information; however, it may prevent them from engaging with the website and/or submitting certain forms.
Non-personal Identification Information
Our site may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information can include the browser name, the type of computer and technical information about the user’s means of connection to our site, like the operating system and the Internet service providers.
All of the images on our website are copyrighted to The ARCHway Institute. Please contact us at firstname.lastname@example.org if you would like to use them.
Web Browser Cookies
Embedded content from other websites
Sharing Your Personal Information
We do not sell, trade, or rent users personal identification information to others, unless specifically noted. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, like distributing newsletters or sending out surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
How We Protect Your Information
We adopt appropriate data collection, storage, processing, and industry standard security measures to protect against unauthorized access, alteration, or disclosure of your personal information, transaction information, and stored data on our website.
DISCLOSURE FOR LEGAL PURPOSES
We may use any collected Personal Data to contact users in connection with their inappropriate use of our website or in connection with a complaint another user has filed about their use.
We may also disclose any information to another party (e.g., law enforcement or government officials) to comply with legal requirements, court orders, or government agency requests, to the extent permitted by law; to protect the rights and safety of any third party, user, or the public; to stop any activity that we consider illegal or unethical; or, to the extent required or allowed by law.
INTERACTION WITH CHILDREN ONLINE
ARCHway will take all reasonable steps necessary to protect the privacy and safety of any child from whom information is collected, as required by the Children’s Online Privacy Protection Act (COPPA). A child’s parent or guardian is required to provide consent before we collect, use, or share personal information from a child under age 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take steps to remove such information from our systems. If you are under the age of 13, please consult a parent or guardian for help.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site or have left comments, you can request to receive an exported file of the information we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
ARCHway Institute Accessibility Statement
Effective Date: December 6, 2021
ARCHway Institute’s accessibility policy outlines our provisions on ARCHway Institute’s website (https://thearchwayinstitute.org/) for people with accessibility needs.
ARCHway Institute strives to ensure that its services are accessible to people with disabilities. ARCHway Institute has invested a significant amount of resources to help ensure that it’s website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
The website has been built keeping ADA compliance in mind, with a goal of meeting WCAG 2.1 Level AA of compliance. The UserWay’s Web Accessibility widget has been used on all pages to assist with ADA compliance. This widget is powered by a dedicated accessibility server. The software allows thearchwayinstitute.org to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
ENABLING THE ACCESSIBILITY MENU
The thearchwayinstitute.org accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
We periodically test the website using NVDA screen reader software. We also utilize the Compliance Sheriff Cynthia Says portal (www.cynthiasays.com/) and the WAVE tool powered by WebAIM.
ARCHway Institute for Addictive Diseases and Co-existing Mental Health Disorders continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with accessibility needs. Despite our efforts to make all pages and content on thearchwayinstitute.org fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
HERE FOR YOU
If you are experiencing difficulty with any content on ARCHway Institute’s website or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact ARCHway Institute’s customer support as follows:
Digital Millennium Copyright Policy
Effective Date: December 6, 2021
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law.
If you believe in good faith that materials hosted on ARCHway Institute’s website (https://thearchwayinstitute.org) infringe your copyright, you (or your agent) may send us a DMCA Takedown Notice (“Takedown Notice”) requesting that the material be removed, or access to it blocked.
The Notice should be sent to the following Designated Copyright Agent:
Emily Jung, CEO/COO